Protecting Your Information Is Our Priority
At Eclipse Bank, protecting your financial information is one of our highest priorities. Fraudsters continue to develop new tactics to steal personal and banking information, which is why staying informed is one of the best defenses against fraud.
We encourage all clients to remain vigilant, monitor account activity regularly, and report suspicious activity immediately.
Common Types of Fraud
Phishing Scams
Fraudsters may send fake emails or text messages pretending to be your bank, asking you to click links or provide sensitive information such as passwords, account numbers, or debit card details.
Remember: Eclipse Bank will never ask for your password, PIN, or secure access codes through email or text message.
Phone Scams
Scammers may spoof phone numbers to appear as though they are calling from the bank or another trusted organization. They often create urgency by claiming your account has been compromised or completed diagnostics on their account or token.
If you receive a suspicious call, please hang up and contact the bank directly using a verified phone number.
Debit Card Fraud
Card skimming devices at ATMs or gas pumps can capture your card information. Always inspect card readers for anything unusual and monitor transactions regularly.
Check Fraud
Fraudsters may attempt to alter, counterfeit, or steal checks. Use secure mailboxes and review cleared checks through online banking when available.
Identity Theft
Identity thieves may use stolen personal information to open accounts, apply for loans, or make unauthorized purchases.
Elder Fraud Awareness
Older adults are frequently targeted by scammers through phone calls, emails, text messages, and social media. These scams often involve impersonation, urgency, or emotional manipulation.
Common elder fraud scams include:
- Grandparent scams
- Lottery or sweepstakes scams
- Tech support scams
- Romance scams
- Medicare or Social Security impersonation scams
Families are encouraged to have open conversations about fraud prevention and monitor for unusual financial activity.
Learn more about protecting older adults from fraud:
Cybersecurity Awareness
Cybersecurity threats continue to evolve, making it important to practice safe online habits both at home and at work.
Key cybersecurity reminders include:
- Avoid clicking unknown links or attachments
- Use multi-factor authentication whenever available
- Keep devices and software updated
- Create strong, unique passwords for each account
- Be cautious when sharing personal information online
Cybersecurity awareness helps reduce the risk of identity theft, account compromise, and financial fraud.
Learn more about cybersecurity best practices:
Tips to Protect Yourself
- Use strong, unique passwords for online banking and financial accounts
- Enable account alerts and transaction notifications
- Never share login credentials or one-time verification codes
- Avoid using public Wi-Fi for online banking
- Keep your computer, phone, and apps updated
- Review your accounts regularly for suspicious activity
- Shred sensitive documents before disposal
- Be cautious of urgent requests for money or personal information
What To Do If You Suspect Fraud
If you believe your account or personal information has been compromised:
- Contact Eclipse Bank immediately
- Change your online banking passwords
- Review recent account activity
- Report unauthorized transactions promptly
- Monitor your credit reports for suspicious activity
Quick reporting can help reduce potential losses and protect your accounts.
Additional Fraud Prevention Resources
- Federal Trade Commission Identity Theft Resources
- Consumer Financial Protection Bureau Fraud & Scam Prevention
- FDIC Consumer News & Fraud Alerts
Contact Us
If you have questions about fraud prevention or need to report suspicious activity, please contact our team directly.