Customer Survey

How was your experience opening your account at Eclipse?

    Optional OK Friendly is required
    Optional OK Quick and professional is required
    Optional OK A fresh approach that I did not expect is required
    Optional OK Other (please explain): is required
  • Optional OK is required

What would you tell others about Eclipse Bank?

    Optional OK I would recommend they visit Eclipse Bank is required
    Optional OK I would tell them about the service I received is required
    Optional OK I would discuss the many account options available is required
    Optional OK I would suggest they go elsewhere. Why? is required
  • Optional OK is required

How would you describe the ongoing service you receive at Eclipse?

    Optional OK As expected at a bank is required
    Optional OK Unresponsive, unprofessional is required
    Optional OK Focused on my needs is required
    Optional OK Refreshing, enjoyable is required
    Optional OK Quick, professional is required

How did you learn about Eclipse?

    Optional OK Family is required
    Optional OK Friends/Work Associates is required
    Optional OK Shareholder is required
    Optional OK Social Media (i.e. facebook, twitter) is required
    Optional OK Newspaper is required
    Optional OK Magazine is required
    Optional OK Radio is required
    Optional OK Other (please explain): is required
  • Optional OK is required

What would make your visit to Eclipse more enjoyable?

  • Optional OK is required

Are there additional banking or investment products and services we can offer you?

  • Optional OK is required

Is there anything you disliked about your Eclipse experience?

  • Optional OK is required

How can we improve our service to you?

  • Optional OK is required

Is there anything we can offer to make Eclipse more convenient for you?

  • Optional OK is required

If you could tell our CEO anything, what would it be?

  • Optional OK is required
  • OK is required